FAQ
Got questions? Get answers with Trendi Pets' FAQ page! From shipping and returns to product details and more, we've got you covered. Discover everything you need to know about our pet products and policies to ensure a tail-wagging experience for you and your furry friend. Have a question not covered here? Reach out to our friendly team for personalized assistance!
How long does it take to get my order fulfilled and shipped?
We work like lightning! Your orders are fulfilled within 1 to 2 days business days, carefully packed with love and care, and then whisked off for shipping. On average, deliveries take 6 to 14 days. We're committed to getting your goodies to you as fast as possible, so you and your pet can start enjoying them in no time!
Are your products safe for my pet?
At Trendi Pets, your pet's well-being and your family's safety are our top priorities. We take great care in selecting materials that are non-toxic and secure, ensuring a healthy and secure environment for both your pets and loved ones. Rest assured, we are committed to providing products that prioritize the safety and happiness of your furry friends and your entire family.
What is your policy if I'm not satisfied with my purchase?
We've got you covered! Our policy is simple: if you're not satisfied, you're refunded. With our 30-Day Satisfaction Guarantee, you can shop with confidence. If your purchase doesn't meet your expectations, just return it within 30 days for a full refund. Your happiness is our priority, and this guarantee is our promise of quality and satisfaction to you.
How can I contact customer service if I have a problem with my order?
Need a paw? Our customer service team is here for you! Whether you have questions or concerns about your order, you can reach us at info@trendipets.com or through our website's contact form. We're dedicated to ensuring your satisfaction and will respond to your inquiry as quickly as possible.
How can I get 10%off my first order?
Want to save? Subscribe to our newsletter and enjoy 10% off your first order! Once you subscribe, you'll receive a code that you can use at checkout to redeem your discount.
Have another question or concern?
We're all ears! Whether you want to learn more about our products, have a special request, or just want to chat about your furry friend, we're here to help. Our friendly customer support team is ready to assist you with anything you need.
How to reach us:
You can reach out to us via email at info@trendipets.com or simply fill out the contact form on our website. We're committed to providing a tail-wagging experience for you and your pet, so don't hesitate to get in touch!
CONTACT US
Still have questions? Contact our friendly team for personalized assistance by filling out the form or emailing us at info@trendipets.com