Shipping Duration:
We work like lightning! Your orders are fulfilled within 1 to 2 days business days, carefully packed with love and care, and then whisked off for shipping. On average, deliveries take 6 to 14 days. We're committed to getting your goodies to you as fast as possible, so you and your pet can start enjoying them in no time!
Shipping:
You can track your order anytime using the tracking number you receive once your order is dispatched. If your order doesn't arrive within the expected time frame, please contact us, and we'll investigate its current status.
Please be aware that each ordered product may arrive separately and at different times.
Customs:
Your purchase may be subject to customs fees or duties in your country. These charges are determined by local customs authorities and are beyond our control.
To understand the specific customs regulations and fees that may apply to your order, we recommend checking with your local customs office. They will provide you with accurate and up-to-date information based on your location.
Please note that any customs fees incurred are the responsibility of the buyer. We appreciate your understanding in this matter, and if you have any further questions, feel free to reach out to your local customs authorities or contact us for assistance.
Returns:
If you encounter any issues with your order, don't hesitate to contact our friendly customer support team at info@trendipets.com. We're here to provide you with an immediate solution and ensure your satisfaction with your experience!
Change & Cancellation:
If you've ordered the wrong item or size, please reach out to us as soon as possible to modify your order. We will make every effort to find a suitable solution for you.
For more information, please check our Return&Refund Policy and Shipping Policy.
